Tech Tip: Keep Staff From Unintentionally Causing a Data Breach

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With so many access points — from cell phones to laptops to home computers — how can anyone hope to keep their network safe from hackers, viruses and other unintentional security breaches? The answer is not “one thing,” but a series of things you have to implement and constantly be vigilant about, such as installing and continuously updating your firewall, antivirus, spam-filtering software and backups. This is why clients hire companies like Computerware — it’s a full-time job for someone with specific expertise.

Once that basic foundation is in place, the next most important thing you can do is create an Acceptable Use Policy and train your employees how to use company devices and other security protocols, such as, for example, never accessing company email, data or applications with unprotected home PCs and devices. They also need to learn how to create good passwords, how to recognize a phishing email, what websites to never access, etc. Never assume your employees know everything they need to know about IT security. Threats are ever-evolving and attacks are getting more sophisticated and clever by the minute.

This email series is one great way to keep your employees informed, but you still need a good Acceptable Use Policy in place, based on best practices, and comprehensive training.

Alan Edwards, CISM, is chief information officer at Computerware, Inc., in Vienna, Virginia.

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