Well, this is refreshing: a restaurant gives itself a bad review — and plans to re-open as a better operation.
After experiencing unmanageably large amounts of customers and order on its opening day, the new Pho and Viet sandwich shop Sprig and Sprout on Wisconsin Avenue in Glover Park near Whole Foods closed it doors until Friday while it reassesses the way it runs its business.
Sprig and Sprout on Monday and was unable keep up with the high volume of customers, causing them to temporarily close in order to reassess just one day after their initial opening.
“Boo,” commented Ri Das on the Sprig and Sprout Facebook page, “After all that waiting you guys ran out of food before we could order. If you had answered your phone, could have at least saved us the trip.”
However, in spite of these initial hiccups, many people have positive things to say about Sprig and Sprout, and support for the restaurant seems to be strong.
“Rome wasn’t built in a day!” said Diana McLaughlin Forbes said on Facebook, “You’ll get it right, and soon. Good luck Friday!”
People also praised the business’s transparency and quality of food. Starting on Friday, Sprig and Sprout will re-open with limited hours.
“It’s going to take a few weeks for us to get better and find our groove, so instead of jumping into the deep end we are going to get in slowly,” the owners explained on Facebook.
The restaurant, located at 2317 Wisconsin Ave., NW, has posted new hours:
Friday, lunch only, 11 a.m to 4 p.m.
Saturday, dinner only, 5 p.m. to 10 p.m.
Sunday, 11 a.m. to 3:30 p.m.; 5:30 p.m. to 10 p.m.
