Cut Cables at 31st St. Bridge Affect Verizon Customers

On 31st Street, where a conduit of cables was cut into last week during reconstruction work on the bridge. Georgetowner photo.

Most Verizon customers in Georgetown went without service last week after a worker accidentally cut into cables that run along the 31st Street Bridge, now under reconstruction.

Verizon spokesman David Weissmann told the press that a contractor “inadvertently cut a bank of conduits containing Verizon cables” on Monday, Dec. 2. The bridge, which crosses the C&O Canal, is being rebuilt by the District Department of Transportation.

While service for many residential and business customers was restored, a few remain without their Verizon connections.

“My landline and my internet were out — and are still out,” 26th Street resident David Abrams told The Georgetowner. “To be honest, I was not horribly affected by the Verizon mess. But I thank God I didn’t have Verizon for my television. I’ve been using my cell phone this past week. I do think Verizon could have been more proactive in getting onto neighborhood listservs to update the community on a regular basis.”

Gateway, the apartment building at 2500 Q St. NW, has been without Verizon phone and internet service since last Monday, a member of the Georgetown Senior Center told The Georgetowner. The building managers continue to tell them they don’t know when it will be fixed, said the Q Street resident, who added that several members of the group were not able to be contacted for the center’s annual Christmas lunch today.

Meanwhile, a electrical outage has affected about 150 homes on the east side of Georgetown. The outage began around 5:15 a.m. this morning, Monday, Dec. 9. Pepco is working to restore power. That disruption, at least, never bothered Abrams, who lives near the affected subterranean transformer, located at 27th and O Streets NW. “I was not affected by the electrical outage this morning,” he said.

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